We collect information that is provided by users, as well as information provided during normal use.
We collect personal information necessary to create a user profile. This includes a user’s name, email address, and phone number.
We automatically collect information, including personal information, about the services you use and how you use them. This information is necessary to provide and improve functionalities.
Usage Information
We collect information about your interactions, such as property views, mortgage calculator usage, map search and usage data.
We automatically collect log data and device information when you access. That information includes, but is not limited to: IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after.
We use cookies and other similar technologies, such as session storage, cookies. We may also allow our business partners to use these tracking technologies or engage others to track your behavior on our behalf.
We may obtain information from Third Parties in order to maximize the functionality. If you link, connect, with a third-party service (e.g. Google, Facebook), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
Third Party services retain their own rules on the collection, use, and disclosure of information. You are encouraged to review the privacy policies of any Third Parties.
We process this information given our legitimate interest in improving and our Members’ experience with it, and where it is necessary for the adequate performance of the contract with you.
User information, including information that may personally identify the user and/or the user’s location, is shared with realtors from other brokerages.
Some info may be shared with authorized third party services that we employ to provide improved user experience and functionality. These services include but are not limited to, Facebook, Google, Intercom, and other services that provide an API utilized.
We may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, or (v) to protect the rights, property or personal safety of, employees, its users, or members of the public.
These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping the system secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage.
Where appropriate, we may notify users about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon property, its users. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that user about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
Personal Information it collects via the Platform with reasonable and appropriate physical, electronic, and procedural safeguards, and encryption protocols for passwords. Any sections that collect sensitive Personal Information use industry-standard secure socket layer (TLS/SSL) encryption. To take advantage of TLS, your browser must support up-to-date encryption protection, as found in the latest versions of most common browsers, such as Microsoft Edge, Mozilla Firefox, Google Chrome, and Safari.” Support is limited to the most recent three browser or operating system iterations.
If you know or have reason to believe that your account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us following the instructions in the Contact Us section below.
Our website uses standard technology known as "cookies" including session cookies and persistent cookies. Session cookies temporarily keep your settings. This information is stored until your browser is closed. Persistent cookies are created for specific functions you may choose to use on the website including, but not limited to: accepting terms of use; saving searches; and saving favourites. Persistent cookies are used to improve your experience of the website and are retained from session to session. These cookies remain after the browser is closed and are stored locally on your system. You may choose to delete persistent cookies after visiting the website.
We use Google Analytics to collect aggregated information regarding the access and use of the Website. Such aggregated information may include what pages Users' access or visit, when and how Users visit, and other information Users may volunteer.
We collect and use such information to improve the quality of the Website/App.
The information we collect is not shared with or sold to other organizations for commercial purposes but may be used where it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
We may review, scan, or analyze your communications for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. Occasionally we may need to manually review some communications, such as for fraud investigations, research & development, product improvement, and customer support, or to assess and improve the functionality of automated tools.
If a user needs to update, correct, or otherwise alter the personal information provided in the creation of the user’s account/profile, the user must do so by email, following instructions provided in the Contact Us section below.
If at any time a user wishes to stop sharing information/data, the user may request that the user’s account be deactivated by email. Account deactivation will fully remove the user from the active user's list, and the user’s information will no longer be available to any connected real estate agents or third party service providers. It may take up to seven (7) days to deactivate a user’s account.
We reserve the right to delete user information.
We reserve the right to modify this Privacy Policy at any time in accordance with this provision.
The advertising on this website is provided on behalf of the Vantage Real Estate Team - Coldwell Banker / Marquise Realty, 3088 Croydon Drive #103 Surrey, BC V3Z 0T1
